Our jewelry is crafted from high-quality materials such as sterling silver, solid gold, gold vermeil, and platinum, depending on the design. We also use genuine gemstones, natural diamonds, and carefully selected lab-grown alternatives for those who prefer a sustainable choice. Every piece is designed to balance beauty with durability, ensuring you can enjoy your jewelry for years to come. Product descriptions will always specify the exact materials so you know precisely what you’re purchasing.

Yes, most of our pieces are hypoallergenic and designed with sensitive skin in mind. We avoid using nickel and other common irritants in our jewelry. For customers with extra-sensitive skin, we recommend choosing solid gold or platinum, as these metals are the most skin-friendly options. If you’re uncertain about a particular item, feel free to reach out to our team for guidance before purchasing.

Yes! We provide resizing services for most rings to ensure a perfect fit. We also offer professional jewelry repairs, including stone resetting, clasp replacement, and chain repairs. If you’d like something truly unique, our custom design service allows you to create a piece that reflects your personal style, from engagement rings to personalized pendants. Contact our customer care team, and we’ll be happy to discuss options, timelines, and pricing with you.

Proper care will keep your jewelry looking as stunning as the day you received it. We recommend gently cleaning your pieces with a soft cloth after wearing them to remove oils and residue. For a deeper clean, use mild soap and warm water, then dry thoroughly. Avoid exposure to harsh chemicals, lotions, and perfumes, as these can dull the shine or damage delicate gemstones. When not in use, store your jewelry in a soft pouch or lined box to protect it from scratches. Following these steps will help preserve both the beauty and the longevity of your jewelry.

We want you to love your jewelry, so we offer a hassle-free return and exchange policy. Most unworn items can be returned or exchanged within [X days] of purchase with the original receipt or order confirmation. Custom-made, engraved, or final-sale pieces may not be eligible for return, but we’ll always work with you to find a suitable solution. Please review our full return policy on our website or contact our team for personalized assistance.

Shipping times vary depending on your location and chosen shipping method. Standard domestic orders typically arrive within [X–X business days], while express shipping is available for faster delivery. We also ship internationally to many countries, and delivery times vary based on the destination. Once your order is placed, you’ll receive a tracking number so you can follow your package every step of the way. Please note that international customers are responsible for any customs or import duties.

Yes. Every fine jewelry piece comes with a certificate of authenticity verifying the quality of the metals and gemstones used. Additionally, we offer a warranty that covers manufacturing defects for a specified period after purchase. This ensures peace of mind, knowing your investment is protected. The details of each warranty may vary depending on the item, so we encourage you to review our warranty policy or contact us directly for more information.

Absolutely! We understand that jewelry is often given as a special gift, which is why we offer complimentary gift packaging with every order. Your piece will arrive in a beautiful, branded jewelry box, ready for gifting. If you’d like to add a personalized note, you can include your message at checkout, and we’ll print it on a stylish card to be included with your order. This extra touch makes every gift even more meaningful.